Assistance for Aging Adults who are Living at Home

Free services and resources to help you,
our neighbors, remain living independently.

Live independently with dignity

From getting rides to the grocery store and doctor’s appointments, to receiving friendly telephone calls or visits in your own home, we provide free-of-charge services through volunteers to help you live independently in your own home with dignity. All volunteers providing one-on-one assistance are 18 years or older and are cleared through an Arizona Level One fingerprint background check.

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Our free-of-charge services

Grocery shopping

Can’t drive to the grocery store anymore?
No worries, we can arrange for a volunteer to take you to the grocery store or get your groceries for you. Our volunteers provide food for the body and the soul.

Compassionate transportation

Unable to drive to your doctor’s appointment? Not a problem. With four business days’ advance notice, a volunteer can drive you to and from your medical or essential service appointment. Our compassionate volunteers provide more than just a ride, they give you someone to socialize with along the way.

Friendly visiting and friendly phoning

Yearning for someone to talk to? No need to feel isolated or alone anymore, by enjoying weekly visits in your home and/or phone calls with your volunteer to stay connected.

Paperwork assistance

Having trouble reading your mail? A volunteer will help you once or twice a month to sort and/or read mail, handle correspondence, and pay bills. We are happy to help!

Minor handyperson services

Could you use a hand changing your air filters or light bulbs? Let a trustworthy volunteer get on that step ladder for you and take care of minor home and safety repairs. Examples include changing air filters, light bulbs, and smoke detector batteries.

Technology assistance

Would you like to stay connected with people using technology, but just don’t know how or have a device? Our patient volunteers can help you stay connected with others using a smartphone, tablet, or computer. They can teach you how to use email and technology that allows you to have face-to-face communications with friends and family near and far.

Providing
services in:

  • PHOENIX
  • GLENDALE
  • PEORIA
  • PARADISE VALLEY
  • SCOTTSDALE (South of Bell)
  • FOUNTAIN HILLS

Don’t see your location?

Here is a list of additional nonprofits covering the surrounding areas of Maricopa County. Just like us, they promote aging in place by pairing caring volunteers with aging adults who just need a bit of help.

Network of Volunteer Nonprofits Serving Seniors
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Eligibility

Duet defines “homebound” as someone who has given up driving permanently, due to physical or age-related issues, and cannot easily use public transit. Homebound services are delivered free of charge regardless of income level. Our volunteer services are provided to homebound adults who are living independently and do not require hands-on services.

The impact of one person helping another

393

homebound adults received our vital free-of-charge services provided by Duet volunteers in 2022.

98%

reported they were very satisfied/satisfied with the services they received from their volunteer.

99%

reported that they were better able to live in their home independently because of the help from their volunteer.

Hear from others just like you

Christi, Homebound Adult
Ruby, Homebound Adult
Bob, Homebound Adult

Ready to ask for help?

  • Rides to doctor’s appointments

    Ricardo Samano, Homebound Services Manager
    (602) 274-5022, ext. 124 (hablo español)

    “I have been with Duet for 17 years and love to help take away the stress of worrying about how you are going to get to your doctor.”

  • Get started by calling for a phone intake

    Lesley Glueck Johnston, Homebound Services Intake Specialist
    (602) 274-5022, ext. 125

    “I am happy to help and ready to answer any questions you may have about the homebound services program.”

  • Reach your Duet volunteer

    Haydee Garcia, Bilingual Coordinator of Homebound Services
    (602) 274-5022, ext. 129 (hablo español)

    “If you have any questions about your volunteer match, I’m here to serve you.”

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FAQ’s for homebound adults

How do I get started with Duet?

Our process begins with having the person who will be receiving the services call us to do an intake over the phone. Some services, such as grocery shopping assistance, will also have a home visit conducted by a staff member prior to matching you with a volunteer.

How do I get matched with a service volunteer?

Please call Lesley Glueck Johnston, our intake and service coordinator.

(602) 274-5022 ext 125

I have a medical appointment. How soon can I make a request for your transportation service?

If you are requesting rides to medical appointments, this can begin as soon as your intake is completed – just remember to call us at least four business days prior to your appointment so that we can have time to find a volunteer for you. We will always let you know at least 24 hours in advance if we are unable to find you a ride.

How long will it take me to match with a volunteer for Duet’s free-of-charge services?

The length of time it will take to match you with a volunteer for ongoing services like grocery shopping depends on what the supply of volunteers is like in your geographic area. This process may take anywhere from a couple of weeks to a few months. We always do our best to match you with a volunteer as soon as possible.

Additional Resources

If you or someone you know is helping care for an aging loved one, Duet’s family caregiver services are here to help. Below are additional referral sources.

Area Agency on Aging
(602) 264-2255

Senior Help Line
(602) 264–HELP(4357)

2-1-1 Community Information and Referral Service